FAQ

No two replacement projects are identical. In order to determine the cost of your window or door replacement project, we will need to fully realize your wants and needs. Schedule a complimentary, in-home consultation and we’ll be able to offer you a free quote the day of your consultation. A Pella® design professional will work alongside you to visualize your plan, pick high-quality products and measure for your replacements.

In addition to creating high-quality products in various styles, we also have payment and finance options to help make your replacement project a reality.

It’s our goal to make sure we answer every one of your questions about windows and doors from Pella of Newport. We’ll review all the features and options available to you, including material choices and energy-efficient possibilities. To be sure we can cover it all, we recommend you allow about two hours for your consultation meeting.

Your in-home consultation is critical to ensuring your satisfaction with your window and door replacement. It will help you pick the best windows or doors for your Newport-area home and your budget. It’s best to set up your no-obligation, in-home consultation when every one of the decision-makers are able to join. Our Pella® expert designer will work through a number of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Newport-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you prefer?

Accurately quoting your replacement windows or entry door project depends upon the information we are given through the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of Newport are run by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will install your windows or doors for you. They must go through an in-depth set of training courses to make sure your windows and doors are properly installed and meet Pella’s warranty criteria. You can find out more about your straightforward, no-guess installation day here.

Before they can be employed, Pella requires installers to pass a drug test and background check. Our installers are completely covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this affect you? Not only could you recognize a reduction in your heating and cooling costs, but you will help protect the environment.

The advantage of Pella® vinyl windows is that you don’t have to paint them. They are made in a variety of colors, so you’ll find a color that goes with your home. We do not recommend painting your vinyl products; this will nullify your warranty.

Pella of Newport offers services and support that big-box stores simply don’t have. Our professional staff has expertise in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, including a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply get ahold of our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work handling any issues.

There are a number of reasons why Newport-area folks pick Pella of Newport for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are created with care and serviced by Pella’s top-of-the-line Direct Sales Network. Unlike other manufacturers who sell only through third-party channels, Pella of Newport has a dedicated window and entry door showroom. This unique way of doing business offers you a personalized experience with the aid of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Newport has a high-quality, energy-efficient and durable solution.

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